How to upload files to your Patient Portal
The steps below are based on official AdvancedMD patient‑education materials and reflect the standard workflow as of early 2025.
💻 Uploading from a Computer (Web Browser)
- Log in to your AdvancedMD Patient Portal.
- From the Home page, click on Upload Documents
- Scroll down to locate the Medical Documents tab and click the arrow to expand it
- Upload your file(s):
- Click the upload box, or drag and drop up to 3 files at once.
- Accepted documents include images of IDs, insurance cards, medical records, etc.
- Once your files are loaded, the Send button becomes active.
- Click Send to transmit documents to your care team. They will be added to your patient chart within the practice system
📱 Uploading from a Mobile Device (Within Portal App or Mobile Browser)
- Log in using your mobile device.
- From the Home page, open the Profile menu (tap the down-arrow).
- Tap Upload Documents to open the section
- Scroll to the Medical Documents tab and expand it.
- Tap the box to upload files, then select images or documents (up to 3 at once).
- Once selected, the Send button will activate—tap Send to upload
🧾 Additional Notes
- The portal supports uploads of insurance cards, driver’s licenses, medical documents, and images in PDF or image formats. These are linked to your patient record once submitted.
- Once sent, your documents go directly into your chart and can be accessed by your medical team.
- If you need to send files to the office (via the EHR rather than the portal), staff can upload documents via a “Patient Viewable” folder by uploading from your chart, which makes the file accessible to you in the portal.
📝 Quick Reference Table
Platform
Steps
Desktop Browser
Home → Upload Documents → Medical Documents → Upload (up to 3) → Send
Mobile/App
Home → Profile Menu → Upload Documents → Medical Documents → Upload → Send
✅ Checklist Before Uploading
- Have your files ready in PDF or common image formats.
- Upload a maximum of 3 files per batch.
- Confirm the Medical Documents or appropriate tab is expanded.
- After upload, click Send to complete submission.