How to Communicate with Your Care Team

Need to ask a question, request a refill, or follow up on your care? You can securely message us through the AdvancedMD Patient Portal.

📲 Step-by-Step Instructions:

Log In to the Patient Portal

Go to: Advanced MD | Patient Portal

Enter your username and password.

Click on “Messages” or “Inbox”

This is where you can view messages from your provider or send a new one.

Click “Compose” or “New Message”

Choose your provider or care team member from the drop-down list.

Type Your Message

Enter your subject and your message. Be as detailed as needed for quick assistance.

Click “Send”

You’ll receive a response directly in your portal inbox, usually within 1–2 business days.

 

Secure & Confidential All messages are encrypted and go directly to your care team—keeping your health information private and protected.

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